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Universal account number (UAN) is a mandatory number allotted to every employee by the Employee Provident Fund Organization (EPFO). Your UAN remains the same whereas member ID will keep changing as you shift from one organization to another. You can find all details regarding UAN and EPFO on their official websites mentioned below. According to the recent survey, here are the top 3 queries asked by the users.

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I forgot my UAN number. How do I recover it?

1. Your employer will definitely have your UAN. You can always approach your HR of the organization to know your UAN number.
2. UAN number is also mentioned in your payslips. So check once for the UAN number in your payslips issued by the HR. Note that UAN number is different from PF account number. Do not enter your PF number on the UAN site. UAN is a 12 digit number.
3. If the company fails to provide you with UAN number, you can always check for it online. EPFO has a database of your account details. It is important that you have already logged into EPFO with your account previously and activated your account.
4. Despite all the above efforts, if you are unable to recover your UAN, you can always get help online. To recover your UAN online, follow the below-mentioned steps.

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5 Easy Steps to Recover UAN Number

Step 1: Firstly login to here which is the official website for EPFO.

Step 2: On the top right you will find several symbols of Home, search, call, Twitter, Facebook and help (‘?’ symbol). Click on the help icon.

Step 3: Click on the first option of UAN helpdesk. You will be redirected to another page.

Step 4: After this mention your problem type and mention your registered phone number. You will obtain an OTP on your registered mobile number.

Step 5: Lastly, verify the mobile number. Note down the application ID.

After that, you will receive all the details on your phone after the issue is resolved. EPFO will then generate a new UAN number and send the details of the same on your registered mobile number. This process might take 3-5 days.

Another way of recovering your details online is by giving a missed call to 011-22901406. For this to be valid, you must give a missed call from your registered mobile or else you will not receive the details. Make sure your UAN profile is active. EPFO will send you an SMS with your credentials such as UAN, PF number, balance, etc.

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How can I recover my UAN password?

To recover your UAN password, you must have an active UAN profile. Follow the below-mentioned steps to recover your UAN password.

Step 1: Firstly login to the UAN portal of EPFO by clicking here

Step 2: On the right side of the page where you must enter your UAN and password, you will find an option towards the end of ‘forgot password’. Click on that.

Step 3: Enter your UAN correctly. Click on submit.

Step 4: A pop will show confirming your mobile number. You can enter the updated number if you wish to do so.

Step 5: Finally enter the details like name, date of birth, gender, PAN/ Adhaar card details.
Once the details are verified, you will receive the authorization pin which you can use.

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How to reset your password on UAN portal?

Follow the below steps to reset your password.

Step 1: Firstly go to the official site of UAN by clicking here

Step 2: Log in to your account using your UAN number and password.

Step 3: On the top bar you will find an option of ‘profile’. On hovering over it, you will notice an option of ‘Change password’. Click on that.

Step 4: Enter the old password and new password. The password for UAN should be alphanumeric, have minimum 1 special character and 8-25 character long. Special characters are one of ! @ # $ % ^ & * ).

Step 5: Then click on Change Password.

Next time you can use the new password. You will also receive confirmation on your registered mobile for the password change.

At times the UAN or the EPFO website might not be working. Do not panic in such a case. All your data is completely safe. You can retry accessing the site at some other time. Moreover, you should try to use the site after 9 PM when there is less traffic on the site. You can also try using a different browser to access the site.